1. Introduction

Fly Info Soft Technologies L.L.C. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, games, websites, and other services (collectively, the "Services").

For users in the European Economic Area (EEA) and the United Kingdom (UK), our processing of your personal data is based on specific legal grounds as outlined in Section 3.

By using our Services, you consent to this Privacy Policy. If you do not agree, please discontinue using the Services.

2. Information We Collect

We may collect the following types of information depending on the Service or platform used:

3. How We Use Your Information

We use collected data for the following purposes:

• • To Perform Our Contract with You: To operate, maintain, and provide the core features of our Services, including processing your transactions.
• • For Our Legitimate Interests: To improve our Services, personalize your experience, for internal analytics, and to ensure security and prevent fraud.
• • With Your Consent: To send you marketing and promotional communications (only if you have explicitly opted in). You can withdraw this consent at any time.
• • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing of Information

We may share your data in the following cases:

• • Service Providers: With trusted third-party vendors who perform services on our behalf, such as hosting, data analytics, payment processing, and customer support. These partners are contractually bound to protect your data and use it only for the purposes we specify.
• • Advertising and Analytics Partners: As described in Section 10, we may share device identifiers and usage data with advertising networks to serve personalized ads and measure ad performance.
• • Legal Compliance and Safety: When we believe in good faith that disclosure is necessary to comply with the law, protect our rights, enforce our terms and conditions, or ensure the safety of our users or the public.
• • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell, rent, or trade personal information to third parties for their own marketing purposes.

5. Data Retention

We retain user data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the nature of the data, the reason for its collection, and legal or regulatory obligations.

You may request deletion of your data by contacting us at privacy@flyinfosoft.ae.

6. Children's Privacy

Our services are not directed to children under the age of 13 (or under 16 in the EEA/UK). We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at privacy@flyinfosoft.ae. We will take steps to delete such information from our systems.

If we develop a Service specifically directed at children, we will implement a child-directed privacy policy and obtain verifiable parental consent where required by law, such as under the U.S. Children's Online Privacy Protection Act (COPPA).

7. International Data Transfers

Your data may be stored and processed on servers located outside your country of residence, including in the United Arab Emirates (UAE), the United States, or other regions. We ensure that all such transfers are governed by appropriate legal safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure an adequate level of protection for your data.

8. Data Security

We use administrative, technical, and physical security measures designed to protect your personal information, including encryption, access controls, and secure storage. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• • Access: The right to know what personal data we hold about you.
• • Correction: The right to have inaccurate data corrected.
• • Deletion: The right to request the deletion of your personal data.
• • Portability: The right to receive a copy of your data in a structured, machine-readable format.
• • Withdraw Consent: Where we rely on consent, the right to withdraw that consent at any time.
• • Object to Processing: The right to object to our processing of your personal data based on our legitimate interests.
• • Opt-Out of Sale/Sharing: For California residents, the right to opt-out of the "sale" or "sharing" of personal information as defined under the CCPA/CPRA.

To exercise any of these rights, please contact us at privacy@flyinfosoft.ae. We will respond to your request in accordance with applicable law. To protect your privacy, we may need to verify your identity before processing your request.

10. Advertising and Analytics

Some of our apps may include third-party SDKs for analytics (e.g., Google Firebase) and advertising (e.g., Google AdMob, Unity Ads). These partners may collect device identifiers, IP address, and behavioral data to deliver personalized ads, measure ad performance, and limit duplicate ads.

• • Opt-Out of Personalized Ads: You can generally opt-out of receiving personalized ads from participating members by adjusting your device settings (e.g., "Limit Ad Tracking" on iOS or "Opt-out of Ads Personalization" on Android). You can also visit the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised "Effective Date." We will notify you of any material changes, where required by law, through our Services or via email. Your continued use of the Services after the effective date constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Fly Info Soft Technologies L.L.C.
Email: privacy@flyinfosoft.ae
Website: https://flyinfosoft.ae

If you are a resident of the EEA/UK, you have the right to lodge a complaint with a supervisory authority in your country of residence.